the storehouse frequently asked questions

What size storage units do you offer?

Our storage units range from 5m² – 28m².

What are your storage unit prices?

Our prices vary in relation to the size of the unit. Find out more on our Storage page.

Are there any hidden costs?

Here is what you need to know:

One month deposit is required.

A once off fee for your own entry tag, to ensure convenient and secure access control.

You will need to secure your storage unit with your own padlock. For your convenience, we sell padlocks and packaging materials at The Storehouse.

Do I have to sign a contract?

You will need to provide your details in order for us to draw up a lease for you. You are then required to sign it before you have access to your storage unit.

How short or long can I store my stuff at The Storehouse?

 Our leases are done on a month-to-month basis with a minimum of one month. After that there is no limit to how long you can store with us.

How safe will my belongings be at The Storehouse?

We take security seriously. Here are our security measures:

The Storehouse is monitored by 24 Hour CCTV footage.

Access to the premises is automated. Only The Storehouse customers will have access through their own personal access tag.

You provide your own padlock for your storage unit, and you retain the keys. Only you have access to your storage unit.

The Storehouse is guarded by a security guard.

Can I store anything I want?

There are some restrictions on what items you are able to store due to them being potentially hazardous and unsuitable for our secure self storage facility, such as:

Firearms, explosives, munitions.

Items that are contaminated or toxic.

Radioactive materials.

Perishable foods or goods.

Illegal substances or items.

Plants or animals.

Cash

Waste.

Will it be easy to move my goods and large items into my storage unit?

There are free trolleys available for you to move your items into your storage unit.

Does The Storehouse accept cash on site?

We accept cards as well as EFT’s. We do not accept cash on site in the interest of the safety of our customers and our staff.

Where is The Storehouse?

The Storehouse is conveniently located in Westmead, KZN. We are easily accessible via the M13 and N3.

We also have storage units in Highdale Road, Glen Anil, KZN.

Can The Storehouse help with transport?

Speak to our friendly staff if you would like us to recommend removal companies.

What are The Storehouse’s access hours?

Access Hours: Monday – Saturday | 07:00am – 17:00pm

Office Hours: Monday – Friday | 08:00am – 16:00pm