FAQs

  • What size storage units do you offer?

    Our storage units range from 5m² - 28m². We will happily help you figure out which storage unit size you require. Contact us for help.

  • What are your storage unit prices?

    Our prices vary in relation to the size of the unit. Contact us today for a free quote.

  • Do I have to sign a contract?

    In order for us to draw up a storage lease for you, we will require your details. You will have access to your storage unit after signing a lease for the time period you choose. A minimum of one month is required.

  • How long or short can I store my goods for?

    Our leases are done on a month-to-month basis with a minimum of one month. Thereafter there is no limit to how long you can store with us.

    Please note: We are willing to make special arrangements under certain circumstances. If you require storage for less than a month. Contact us to arrange what suits you best.

  • How safe will my belongings be at The Storehouse?

    We take security seriously. Here are our security measures:

    • The Storehouse is monitored by 24 Hour CCTV footage.

    • Access to the premises is automated. Only The Storehouse customers will have access through their own personal access tag.

    • You provide your own padlock for your storage unit, and you retain the keys. Only you have access to your storage unit.

    • The Storehouse is guarded by a security guard.

    • The Storehouse has fire detectors to ensure your goods are kept safe against the risk of fire damage.

  • Can I store anything?

    There are some restrictions regarding what items you are able to store due to them being potentially hazardous and unsuitable for our secure self storage facility, including but not limited to:

    • Firearms, explosives, munitions

    • Items that are contaminated or toxic

    • Radioactive materials

    • Perishable foods or goods

    • Illegal substances or items

    • Plants or animals

    • Cash

    • Waste

  • Will it be easy to move my goods and large items into my storage unit?

    There are free trolleys available for you to move your items into your storage unit.

  • Does The Storehouse accept cash on site?

    We accept cards as well as EFT's. We do not accept cash on site in the interest of the safety of our customers and our staff. Contact us to discuss possible special arrangements with our office.

  • Where is The Storehouse located?

    The Storehouse is conveniently located in Westmead, KZN. We are easily accessible via the M13 and N3.

    We also have storage units in Highdale Road, Glen Anil, KZN.

  • Can The Storehouse help with transport?

    Speak to our friendly staff if you would like us to recommend or to deal with transport companies.

  • What are The Storehouse's access hours?

    Storage Unit Access Hours: Monday - Saturday | 07:00am - 17:00pm

    Office Hours: Monday - Friday | 08:00am - 16:00pm

  • Have more questions?

    Contact us to answer any questions you may have.